BNPL is for consumers across income levels
What about the claim that BNPL is only used by the financially fragile? When it comes to 3rd-party BNPL, the Federal Reserve found in 2022 that there was a correlation between income level and likelihood of BNPL usage. Higher income borrowers were more likely to be heavy BNPL users while lower income borrowers were more likely to be light BNPL users.
equipifi data shows that BNPL programs from financial institutions are utilized by cardholders of all income levels, with use cases ranging from everyday purchases to medical bills. Meaning, while consumers can find BNPL beneficial when they are experiencing financial duress, they also use it as a budgeting tool.
There is no one-size-fits-all approach
Your BNPL program is a tool for you as a financial institution to serve your cardholders and strategically reach your institutional goals. On an industry level, BNPL programs are low-risk and show broad adoption. In fact, some financial institutions accept slightly higher charge off rates to encourage engagement and grow deposit relationships. There is no one-size-fits-all approach.
So look for a BNPL product that will allow you to set your own parameters and help you manage your own risk. Make adjustments so that your cardholders receive the type of BNPL offers that best reflect where they are in their financial journey.